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Terms & Conditions
DELIVERY AND PACKAGING
Standard Delivery in United Kingdom (3 – 5 working days) £3.50
Delivery within the E.U. (Up to 7 working days) £8.00
Delivery to Rest of the World (Up to 10 working days) £10.00
We aim to dispatch your order within 48 hours of receipt of payment details – excluding weekends and bank holidays. This is subject to credit clearance and availability of stock. Please contact us on: firstname.lastname@example.org for more information.
Please note that the estimated delivery times are to be used as a guide only and Off Dutee are not responsible for any delays. Orders placed outside of the E.U. may be subject to destination customs clearance processes, these may delay your order. Unfortunately we cannot deliver on Sundays or bank holidays.
Off Dutee insures each purchase for the time it is in transit only. A signature is required for any goods delivered, at which point responsibility for your purchased goods is passed to you.
The prices on the product page are indicated including VAT.
For orders outside of the E.U. please note that your order may be subject to import duties and taxes over which we have no control as they are levied by your tax and customs office. As the customer and importer of the goods, you will be responsible for these charges.
ACCEPTANCE OF YOUR ORDER
Once you have made your choice and your order has been placed, you will receive an e-mail acknowledging the details of your order. The e-mail is NOT an acceptance of your order, just a confirmation that we have received it. Unless you cancel your order, acceptance of your order and completion of the contract between you and Off Dutee will be completed when we e-mail you to confirm the goods have been dispatched.
We reserve the right not to accept your order in the event that we do not obtain authorization for payment, that shipping restrictions apply to a particular item or that the item ordered is out of stock.
We may refuse to process and therefore accept a transaction for any reason, or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from the website at any time, whether or not that particular product has been sold out.
Payment can be made via Paypal. PayPal is an online payment processing company widely used on the Internet to facilitate sales transactions, including credit card and debit card payments. When you proceed with making your online purchase PayPal will be selected as the method of payment and you will be transferred to the PayPal site where your transaction will be processed. You do not need a PayPal account as you can pay via Paypal as a guest and there is no additional cost to you. No credit/debit card transactions are made on this site itself, they are processed through PayPal’s online payment system, this is a secure online payment gateways that encrypt your card details in a secure host environment.
Furthermore, we take reasonable care to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.
Off Dutee online boutique always endeavour to display its products and colours as accurately as possible. We cannot guarantee that the colour you see on your monitor will be the exact match of the colour of the goods delivered.
Off Dutee online boutique undertakes to provide as accurate and exact a service as possible; nevertheless, technical, factual and/or printing errors may occur. Errors will be corrected where discovered and Off Dutee reserves the right to revoke any stated offer and to correct any (technical) errors, inaccuracies or omissions including after an order has been acknowledged and whether or not your credit card or Paypal account has been charged. If your card has been charged for a purchase and your order is cancelled, Off Dutee will issue a credit to your Paypal account.
Off Dutee will under no circumstances communicate any personal data provided by users to third parties.
Please note Off Dutee is a subsidiary of Porteous and Phillips.